We can’t keep every technology product forever. New tools emerge, budgets change, vendors fold. In this workshop, we will use two case studies -- a large-scale decommissioning of a citation manager our library subscribed to for over a decade, and a smaller-scale quick-turnaround ending of a browsing tool subscription -- to guide participants through the process of planning for and implementing a product cancellation. We will explore processes for evaluating tools, getting stakeholder input, developing a communications plan, training staff, and supporting users through a transition. Participants will get a chance to work through the process for examples in their own context and leave with strategies to help them plan for cancellations at any scale.
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